Customer Service
Family Secrets Bakery's customer service goal is simple:
We are committed to providing our customers total satisfaction. Every time. Guaranteed.
Contact us at info@familysecretsbakery.com or call 617.957.9402 anytime.
Please feel free to drop us a line to share your feedback on the products and/or the website.
All comments are welcomed, so let us know what you think/feel.
Hours of Operation
Since we are a home-based operation, appointments need to be made in advanced for picking up orders or consulting on a custom designed cake. Questions concerning our products can be sent to us via our email address or by calling us. Please understand that at times we will be unavailable to answer the phone due to work-related or family-related issues. Leave a message and a number for us to reach you and we will get back to you at our earliest convenience.
To obtain the status of an order, enter the confirmation number and click Go!.
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Welcome to Family Secrets Bakery, LLC
